Terms and Conditions

TERMS AND CONDITIONS, ASSUMPTION OF RISK, AND WAIVER OF LIABILITY

Four Mountains Travel Company, LLC [4MTC] offers retail travel services to clients, which are provided by separate and independent vendors of travel services. 4MTC does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, the Client agrees that 4MTC acts only as agent for the Client in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for the Clients’ benefit.

All independent travel vendors/suppliers have a terms and conditions that the Client will sign acknowledgement of prior to any booking deposit being processed by a 4MTC agent.

FEES: 4MTC does not charge any additional fees to Clients for booking or planning services rendered by any agent of Four Mountains Travel Company, LLC that results in a commission being paid by a Supplier.

PRICING: Prices and availability quoted by 4MTC are not guaranteed until the deposit is fully paid. Pricing and availability may change without notice until the deposit is paid. Client agrees that:

4MTC is not responsible for any errors or omissions in any quotes or advertisements resulting in inventory, content, or pricing discrepancies nor is 4MTC responsible for any errors or omissions that may occur as a result of incorrect information from third parties.
Suppliers reserve the right not to honor any published prices that it determines were erroneous due to electronic, printing, or clerical error. Client acknowledges this right and agrees to hold 4MTC harmless for any actions or damages arising from Supplier pricing.

BOOKING ACCURACY/LEGAL NAMES: Client is required to:

Immediately review all aspects of their booking to verify (but not limited to): travelers’ names, mailing addresses, email addresses, telephone numbers, dates of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on the booking receipt.
Notify 4MTC immediately if any omissions and/or corrections are needed regarding the booking details.

Client voluntarily assumes full and sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. It is mandatory that guest names be identical to the travelers’ LEGAL first and last names and identical to the names as they appear on booking and travel documents. Client is required to verify the accuracy of the traveler’s LEGAL first and last names.

TRAVEL DOCUMENTS: Client assumes sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements of each destination and hereby releases 4MTC from any claims or responsibility for any and all damages incurred as a result of Client’s failure to comply with applicable documentation requirements, including but not limited the requirement that all travelers procure, and have on their person the proper travel documents at all times.

4MTC recommends Clients consult with the appropriate domestic and foreign governmental agencies for the current document requirements.

DESTINATION WEDDINGS: 4MTC agents can assist in the selection of a destination wedding location and venue, connect the couple with the selected resort’s wedding services coordinator/team for resort wedding specifics, and handle travel-related logistics for clients and their wedding guests, including flights, accommodations, ground transportation, excursions, tours, and activities. The 4MTC will secure package pricing and help escalate concerns the couple may have with the venue and/or the venue wedding coordinator/team.

4MTC does not control special offers, pricing, or inventory provided by any venues, airlines, or tour operators. 4MTC will not negotiate pricing with the wedding guests, as the wedding couple is the primary client for the wedding. 4MTC will not assist with any arrangements made outside of Four Mountains Travel Company for the couple or wedding guests. 4MTC agents will not participate in the wedding ceremony or reception planning and will not travel to the wedding location for on-site services.

The wedding couple is responsible for all deadlines and payments imposed by the wedding location and/or vendors, including any cancellation fees or penalties. 4MTC is not responsible for any missed deadlines. If a wedding date change is needed, every effort will be made to transfer all wedding-related reservations. Date changes are not guaranteed. Any fees imposed by the wedding venue or other vendors are the responsibility of the wedding couple.

ASSUMPTION OF RISK AND WAIVER OF LIBABILITY: The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, international, federal, state, and local governments and health agencies recommend social distancing. The travel and hospitality industries have responded by implementing social distancing guidelines and protocols throughout resorts, hotels, theme parks, and other attractions worldwide.

Clients must make themselves aware of their home country’s travel warnings, travel restrictions and rules as well as any other country’s travel warnings, restrictions, and rules that they will be visiting during their travel arrangements.

By choosing to travel, Clients of 4MTC acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that travelers may be exposed to or infected by COVID-19 and that such exposure or infection may result in personal injury, illness, permanent disability, and death.

Clients hereby release, waive, and discharge Four Mountains Travel Company LLC and its independent contractor agents from any and all claims now and in the future and hold harmless and indemnify Four Mountains Travel Company LLC from any and all liability for damage to property or personal injury to any third party resulting from Client’s or Client’s next of kin’s travel.

Clients also accept that Four Mountains Travel Company LLC cannot be held responsible for any travel restrictions, illness, cancellations, financial loss, quarantining rules or measures put in place at airports or destinations Clients are traveling through as part of a booked reservation package.

Clients will sign in agreement with these terms before booking with 4MTC. The agreement shall be effective and binding upon the Client’s heirs, next of kin, executors, administrators, assigns, and representatives, in the event of the Client’s death or incapacity.

AGENT AGREEMENT: Every 4MTC agent agrees to each of the following points when working with individual Clients.

Supplier terms and conditions will be sent, and a signed acknowledgement will be received from the Client prior to an Agent making any bookings for the Client. This includes initial package reservations as well as an additional purchases being made for items such as tickets, stroller rentals, transportation reservations, excursions, etc.
A credit card authorization form for each card used for payments will be required for payments to be made on behalf of all Clients. Agents will not accept any credit card information in any other form than through the secure authorization form, such as via text message or email.
Agents will process all Client payments directly to the Supplier of the Client’s reservation booking and on time as requested by the Client.
Client will be provided with a vendor’s booking confirmation and receipts for all payments made within 48 hours of booking/payment.
Client will be provided travel documentation for each booked trip as well as additional package item explanations, tips and tricks, and/or an itinerary for the Client’s travel.
Agents will never represent themselves as a travel insurance expert. They will offer general information and a copy of the proposed policy to the Client. If the Client has additional questions, the Agent will refer the Client to the insurance agent for detailed information.
Agents will always, upon written request, release any bookings directly to the Supplier.
All Clients’ personal and financial information will always be protected in every way reasonably possible.